Today, budget compliance, productivity improvement, efficient supplier management and retaining profit margin, despite operators cost restriction, are the main issues encountered by Telecommunications companies. Ultimately, these companies have to make sure their projects and initiatives are on time, within budget and deliver the highest quality.
Telecommunications Network deployment: a complex project management
Among the many difficulties telecom companies experience, two of the most prevalent include working in silos and cluster teams. For instance, the Project Manager does not have 360° visibility on his deployment which results in a limited view of critical project requirements. There also can be a lack of communication between field teams and General Program Manager, which can result in a delay of the rollout. Additionally, in most cases network deployment teams use non-efficient IT tools, which add complexity to the project.
This complex situation is a result of 5 factors:
- Multitude of stakeholders (operators, suppliers and subcontractors)
- Thousands of sites operated simultaneously (maintained or new deployment)
- Important pressure on deadlines/commitments to a launch date
- Multiple concurrent operations on the same site due to different technologies (2G, 3G, 4G, optical fiber, MW)
- Big volume of data to handle
As a result, site acceptance is delayed, penalty fees are charged and as a matter of fact, the General Program Manager faces an over budget project and decreases drastically project margin. Moreover, the company is impacted by a brand image loss due to this lack of professionalism.
A new generation collaborative solution – How to accelerate the network roll-out?
One2Team accelerates operations, ensures on time turnkey delivery and provides a higher level of excellence to the industry.
One2Team is the leader in multi-location collaborative program and project management, which assists partners in their Telecom Network deployment. The 4 Main Issues Solved by One2Team are:
1 – Avoiding the blank site visit
One2Team provides end-to-end visibility of the initiative rollout process, from the site survey to the site acceptance. One2Team enables the project manager to ensure all the project milestones are performed, such as: site authorization, site survey, site engineering, pre-requisites validation (i.e. electricity and air conditioning, and equipment installation). For example, a technician may be dispatched to complete the installation of equipment based on a previous timeline. However, due to lack of visibility, the project manager is unaware that the installation should occur at a later date and the technician arrives and leaves without completing the task. This of course results in rescheduling the installation, extending the deployment, and increasing costs. With real-time information, the project manager would have the visibility to resolve operational issues and accelerate the rollout by sending the technician to a different site to complete other open tasks.
2 – A 360° site view
In case of on-site emergencies, technicians are notified and can easily locate the site on the One2Team embedded map. Technicians are geotagged and can intervene and respond faster to any type of announcement. In addition, each stakeholder can fully focus on their own job rather than checking administrative information. This provides efficiencies and savings that ensure the project stays on budget. Simply stated, One2Team optimizes and creates a result-driven perspective on project management.
3 – Reporting in real time
The One2Team mobile feature provides real-time (no latency) site information updates and reports. Once a task is completed and reported on the mobile application, the information is immediately available to the Project Manager or even other members of the team on the same site cluster. The Project manager can easily see which site can be invoiced as he is alerted in real time on final site acceptance. This helps anticipate operational issues and facilitates the decision making process, for example, aligning the right resources to the right sites at the right time. Ultimately projects will meet their targeted deadline or finish earlier by accelerating operations.
4 – Cash optimization
Financially speaking, when a project is completed earlier, the invoice is available earlier and a subcontractor can boost cashflow. Moreover, One2Team can be connected to external financial tools such as ERP. Purchase orders can be automatically generated once order workflow is completed/finalized.
Huawei/One2Team Partnership example
One2Team works with big telecom suppliers and integrators helping them in their daily operations and improving their deployment efficiency.
In 2013, the French subsidiary of the Chinese Telecom company Huawei wanted to prove their customers their operational excellence as a telecom integrator by deploying turnkey projects. It was key for them to demonstrate the premium quality of their operations and their ability to be the right partner as an integrator in France.
They are using One2Team to secure their 4G network deployment for Orange, Numericable-SFR and Bouygues Telecom (French telecom operators). Thanks to One2Team they could deploy 20% more sites in the same timeframe with the same team.
Find here the whole Huawei France case study with the testimony of its Deputy Managing Director.