This post is part 3 of the series “The New Look of Retail”. Read Part 1: “A Fresh Vision” and Part 2: “Inside-Out Digital Transformation”. Given the first two articles of this series, I hope that you are convinced, if you weren’t...
Dear retailers, As you are all aware, the Internet prompts two strong responses in customers: high expectations and frustration. Customers want to take advantage of what your e-commerce website and your bricks-and-mortar network can offer for one and the same...
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