Since its creation in 1950 by Gérard Blitz and Gilbert Trigano, Club Med is synonymous with paradise and hospitality throughout the world. A pioneering brand at its core, Club Med is constantly overachieving guest expectations to deliver high-end, French luxury and hospitality to everyone.
In 2015, Club Med entered a critical transition year when it was purchased by Fosun. Henri Giscard d’Estaing, CEO of Club Med, launched strategic initiatives and began a restructuring process after the new executive team’s arrived, a team that includes Anne Browaeys, the Chief Marketing Digital & Technology Officer.
An important question emerged after the reorganization: how to best streamline budgeting and re-engage stakeholders through the project prioritization process? In 2015, this process took 12 weeks to complete. To shorten this timeline and make data-backed, timely decisions, Club Med required a simple, unified solution.
Increase transparency and accessibility of reliable and up-to-date project data within one central platform
Shorten budgeting process and allow for budget simulation
Capitalize on the arrival of new talent
Improve reliability of interfaces within internal systems, specifically SI Finance
To simplify and increase flexibility within the budgeting process, One2Team proposed an innovative solution. Development and budget requests were centralized within a singular interface, accessible to local and remote business units, replacing the paper reports circulated by hand.
Each team entered their desired project proposals into the One2Team platform. The requests were evaluated by business case, examined through a cost-benefit analysis within a central platform, and shared with all stakeholders so that global oversight could effectively prioritize them.
The teams were able to look at, and vote for, the proposed projects. Business unit preferences were organized by function, priority, and business challenge.
Once the voting closed, the assigned groups were able to automatically address different budgeting scenarios and proceed accordingly.
Within a largely decentralized organization like Club Med, the budgeting process requires coordination and alignment between teams. One2Team’s solution brings the unification and high-level transparency necessary to prioritize strategic initiatives to maximize the development of the company.Arnaud Lietout
- Shortened decision-making processes for timely project prioritization 100% 100%
- Expanded transparency of project status to all stakeholders 100% 100%
- Maximized employee participation through collaborative ranking process 100% 100%
- Reduced reporting time with One2Team’s real-time dashboards 100 % 100 %