Carrefour

Steering the success of its transformation plan

Context

Carrefour Group is the leading retailer in Europe and the second-largest retailer in the world, employing more than 380,000 people. Carrefour boasts more than 12,300 stores in 35 countries and, as a multi-site, multi-format, and multi-channel retailer, welcomes more than 12.5 million customers worldwide every day.

Aiming for a multi-billion euro gain over the course of 3 years, the Carrefour Group implemented 7 transformation initiatives. To manage the execution of these initiatives, which involved 500 people, 800 worksites, and 21 countries, Carrefour chose the One2Team solution. 

Industry Consumer Goods

Solution Strategic initiatives

Size +10,000 employees

Website www.carrefour.com

Business Challenges

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Have transformation plan management platform be up and running quickly
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Manage & monitor diverse initiatives: purchasing, logistics, marketing...
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Facilitate information sharing, project tracking, and efficiently record gains
User-friendly reporting for all teams & countries involved in the transformation

The One2Team difference

  • A program management and collaboration tool for project teams that allows users to:
    • Follow action plans site by site to guarantee operational implementation
    • Pilot projects and record gains during the course of the Transformation Plan
  • User support adapted to the geographic distribution of the stakeholders
  • On-the-job training and support across the scope of the transformation project (France, Italy, Spain, Belgium)
  • Memory aids, videos and ramp-up assistance to guide the user
  • Views to prepare and facilitate team meetings

Way2Success* allows us to monitor our Transformation plan as accurately as possible. Thanks to the platform, we can structure the objectives and the work plan of our various sites as well as monitor the progress of projects (both in terms of implementation and cost optimization).

* Way2Success is the name given to One2Team by Carrefour.

Francesca Grieco

Former Strategic Planner Head, Carrefour

Results

  • Collaborative management platform for 500 stakeholders in charge of deploying projects in 4 countries 100% 100%
  • Structuring & strengthening of the organization of Carrefour transformation projects 100% 100%
  • 100% of scorecards used for piloting come from Way2Success and provide a dynamic and explanatory vision of the transformation 100% 100%
  • A detailed action plan to power up 300 sites 100% 100%
  • Project progress monitoring and regular cost optimization 100% 100%

The One2Team solution was already used for strategic initiatives planning and monitoring as well as for Finance and HR Transformation plans. It was a no-brainer for us to centralize as much as possible in One2Team. It is an exchange platform in which the teams involved at all levels can share information on the work in progress.

Fabio Coppo

Former Strategic Projects Director, Carrefour

Read more customer stories

One2Team’s work management platform and unique flexibility bring enterprise-wide stakeholders into elegant, agile collaboration.

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